Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and contact information
• Property search preferences and criteria
• Account credentials and profile information
• Communication history with our support team

2. How We Use Your Information

• Provide, maintain, and improve our services
• Send property recommendations and alerts
• Respond to your inquiries and support requests
• Analyze usage patterns to enhance user experience
• Comply with legal obligations

3. Information Sharing

We do not sell your personal information. We may share your information with:

• Property agents and sellers when you express interest in a listing
• Service providers who assist in operating our platform
• Legal authorities when required by law

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities and improve our services. You can control cookies through your browser settings.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Opt-out of marketing communications
• Withdraw consent at any time

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

10. Contact Us

For questions about this Privacy Policy or our data practices, contact us at: support@aipropertyscout.my